Policies
Fulfillment Policy
We provide professional design services with clear expectations for project delivery, revisions, and payment terms. Below are the key details of our fulfillment policy:
1. Refund Policy
Our work agreements do not allow for refunds. Customers are responsible for payment for all work completed as outlined in the agreement. If a work agreement is terminated, all work completed up to the point of termination remains the property of our business and will not be transferred to the customer.
2. Delivery Policy
Design services are delivered digitally through email, file-sharing platforms, or client-specified channels. Delivery timelines are outlined in the project agreement, and we strive to meet these deadlines unless unforeseen circumstances arise.
3. Revision Policy
Revisions are included as defined in the project scope. Additional revisions beyond the agreed-upon scope may incur additional charges.
4. Cancellation Policy
You may terminate the work agreement at any time. However, payment will be required for all work completed up to the point of termination.
5. Contact Us
For questions or concerns about this policy, please contact us at info@group-a.systems.
Privacy
We respect your privacy and are committed to protecting your personal information. Below is an overview of how we handle your data:
1. Information Collection
We collect personal information, such as your name, email address, and any other details you provide when contacting us or using our services.
2. Use of Information
We use the information you provide to communicate with you, deliver services, and improve our offerings. We do not sell or share your personal information with third parties.
3. Data Security
We implement reasonable security measures to protect your information. However, no system is 100% secure, and we cannot guarantee absolute security.
4. Third-Party Tools
We may use third-party tools or services that collect data on our behalf. These tools are governed by their own privacy policies.
5. Contact Us
If you have any questions about this policy, please contact us at info@group-a.systems.